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Privacy Policy

By booking or purchasing cleaning services from ShineLink Cleaning (“Company,” “we,” “our,” or “us”), you (“Client,”

“you,” or “your”) agree to the following Terms of Service. Please read carefully before scheduling.

 
1. Information We Collect

We may collect the following types of information when you book services, contact us, or visit our website:

  • Personal information: name, address, email, phone number.

  • Payment information: credit/debit card details (processed securely through third-party payment providers).

  • Booking details: service type, property information, scheduling preferences.

  • Website usage data: cookies, IP address, browser type, and usage patterns.

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2. How We Use Your Information

We use your information to:

  • Process bookings and payments.

  • Communicate with you about your appointments and services.

  • Improve our services and customer experience.

  • Send updates, promotions, or special offers (only if you’ve opted in).

  • Comply with legal and regulatory obligations.

 
3. How We Share Your Information

We do not sell or rent your personal information. We may share your information only with:

  • Payment processors (e.g., Stripe, Square) to securely process transactions.

  • Independent contractors who provide cleaning services under agreement with us.

  • Service providers who help us operate our website, scheduling, or customer service systems.

  • Legal authorities if required by law, regulation, or legal process.

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4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

 
5. Your Rights (California Residents – CCPA)

If you are a California resident, you have the right to:

  • Request a copy of the personal information we collect about you.

  • Request that we delete your personal information, subject to certain exceptions.

  • Opt out of the sale of personal information (we do not sell personal information).

  • Exercise these rights by contacting us at: [Your Business Email/Phone].​

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6. Cookies & Tracking

Our website may use cookies or similar technologies to improve functionality and user experience. You can disable cookies in your browser settings, but some features may not work properly.

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7. Data Retention

We retain your personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

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8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

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9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date.

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10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

 

ShineLink Cleaning
Email: support@shinelinkcleaning.com
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